This is just one segment of the show which was a candy store for papercrafters! Thank you, Connie, for driving!
While at the show in a perchance meeting with an employee of Provo Craft, I told her about the power cord melting in my Cricut Expression, she suggested I call them even though my machine is 14 months old and out of warranty. I took her advice and could not believe it!! They are replacing my machine, free of charge. I am now waiting for the RMA label (free shipping). I am so thrilled with the customer service, I am actually blown away by Provo Craft!!! Kudoos to them!!
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